/ CUSTOMER CARE

/ WHOLESALE INQUIRIES

Stacc is the trading name for Bronwen Dabner, currently trading as a sole trader.

We endeavour to provide you with high quality bakery goods that we are proud to serve. If you are unhappy with the products you receive please let us know immediately and we will work to resolve any issues and replace any items that are not up to standards.

Please be aware that a lot of our products are made fresh with fresh ingredients, so do not have a long shelf life and should be consumed within a few days of purchase. Bakery goods are always at their best on the day of purchase/collection.

we have a range of wholesale options that suit a variety of needs. whether your looking to stock the best brownies in Devon or you want to offer a welcome package in your holiday lodges. we have options that will suit you.

we are always open minded and exited about new ideas or packages. If your looking for something more bespoke we would be happy to discuss your needs.

Drop us an e-mail or pop by our shop.

/ PRIVACY & SAFETY

/ PAYMENT METHODS

Stacc Takes every precaution to ensure your information is safe and only used as agreed and allowed by the law. please read our privacy policy statement for more information on how your information is used.

Stacc Privacy and Information Handling Policy 

- Credit / Debit Cards

- Cash Invoice (to be paid before collection)

Refunds and Returns

For more information on returns and refunds please see our refunds policy.

/ DELIVERY AND COLLECTION POLICY 

Collections

Collection dates must be confirmed by Stacc before they are guaranteed. collection is available currently during open hours which are:

           Wednesday   10am - 7pm

           Thursday       10am - 10pm

           Friday           10am - 10pm

           Saturday       10am - 10pm 

           Sunday         10am - 8pm

If a date is selected outside of our open days the order will be cancelled. a minimum of 3 days notice is required for any products to be collected.

If for any reason you find yourself unable to collect your order within the given time slot, we will retain your ordered Products for collection by you for 24 hours.

Deliveries

Any items ordered for delivery will be sent out in the post within two working days, unless requested or stated on the product that it is made to order, of the order being created if ordered Wednesday to Saturday. any orders made Monday or Tuesday will not start to be processed until Wednesday.

Some items may not be suitable for delivering. Stacc reserves the right to cancel an order if it is not deliverable. we will always inform you if there are any issues and try to resolve the situation before cancelling. 

Stacc reserves the right to cancel this offer at any time and for any reason.

WEBSITE TERMS OF USE